Effective Date: 12.05.2025

At ES Couture, customer satisfaction is our priority. If you’re not happy with your purchase, please read our return policy:

Returns

  • Items can be returned within 14 days of delivery.

  • Items must be unused, unworn, and in original packaging.

  • Custom or made-to-measure items are non-returnable.

Refunds

  • Refunds will be processed within 7 business days after we receive the returned item.

  • Shipping costs are non-refundable.

How to Return

Email us at eshrefesylejmani@gmail.com or call us at +383 44 294 774 with your order number to start a return.